GGU Control Center SFTP Connection Guide
This guide is continuously being updated as information changes, this can happen without warning. Last update 9/27/25.

Introduction
This guide provides step-by-step instructions for connecting to your Control Center server(s) via SFTP (Secure File Transfer Protocol). SFTP allows you to securely transfer files to and from your server, manage your server files, and perform essential administrative tasks.

Who can use SFTP access?
- GGU Leadership Team (Staff, Manager, Senior Manager, Community Leader)
- GGU Development Team
- Internal/External partners with authorized access

Prerequisites and Requirements
- Active Control Center server with SFTP access enabled
- Valid server credentials (username, password, host, port)
- SFTP client software (FileZilla, WinSCP, or command line)
- Stable internet connection

Getting Your SFTP Connection Details
From Pelican Panel Dashboard:
1. Log into your Pelican Panel
2. Navigate to your server dashboard
3. Look for the "Settings" or "SFTP Details" section
4. Note the following information:
   - Host/Server Address: sftp.ovh1.gguclan.com
   - Port: 2022 (default SFTP port for Pelican)
   - Username: Your server identifier (e.g., username.shortuuid)
   - Password: Your panel account password

Example Connection Details
Host: sftp.ovh1.gguclan.com
Port: 2022
Username: username.shortuuid
Password: YourPanelPassword123

Method 1: FileZilla (Recommended for Beginners)
Download and Install FileZilla:
- Download from: https://filezilla-project.org/
- Install the client version (not server)

Configure Connection:
- Open FileZilla
- Go to File → Site Manager
- Click "New Site" and name it (e.g., "GGU Minecraft Server")
- Enter your connection details:
   • Protocol: SFTP - SSH File Transfer Protocol
   • Host: sftp.ovh1.gguclan.com
   • Port: 2022
   • Logon Type: Normal
   • User: username.shortuuid
   • Password: YourPanelPassword123

Connect:
- Click "Connect"
- Accept the host key if prompted (first connection only)
- You should see your server files in the remote directory panel

Method 2: WinSCP (Windows Only)
Download and Install WinSCP:
- Download from: https://winscp.net/

Create New Session:
- Open WinSCP
- File protocol: SFTP
- Host name: sftp.ovh1.gguclan.com
- Port number: 2022
- User name: username.shortuuid
- Password: YourPanelPassword123

Save and Connect:
- Click "Save" to store the session
- Click "Login" to connect

Method 3: Command Line (Advanced Users)
Linux/Mac Terminal:
sftp -P 2022 username.shortuuid@sftp.ovh1.gguclan.com

Windows PowerShell/Command Prompt:
sftp -oPort=2022 username.shortuuid@sftp.ovh1.gguclan.com

Common SFTP Commands
Navigation Commands:
- pwd (Show current directory)
- ls (List files and folders)
- cd foldername (Change to directory)
- cd .. (Go up one directory)

File Transfer Commands:
- get filename (Download file from server)
- put filename (Upload file to server)
- get -r foldername (Download entire folder)
- put -r foldername (Upload entire folder)

File Management Commands:
- mkdir foldername (Create directory)
- rmdir foldername (Remove empty directory)
- rm filename (Delete file)
- rename oldname newname (Rename file)

Security and Best Practices
- Always use SFTP (not FTP) for secure encrypted transfers
- Never share your SFTP credentials with unauthorized users
- Regularly change your panel password for security
- Create backups before making major file changes
- Golden Gamers United (GGU) configuration files may not be modified or removed unless given explicit permission from the GGU Leadership Team (Manager+)
- Log out of SFTP sessions when finished

Troubleshooting Common Issues
Connection Refused Error:
- Check if the server is online in Pelican Panel
- Verify the host address and port number
- Ensure your firewall isn't blocking the connection

Authentication Failed:
- Double-check your username and password
- Ensure your account has SFTP permissions
- Try resetting your panel password

Host Key Verification:
- Accept the host key on first connection
- If key changed, contact GGU Leadership Team

File Management Guidelines
- Always backup important files before editing
- Use proper file permissions when uploading files
- Avoid uploading unnecessarily large files
- Keep your server files organized in appropriate directories
- Monitor disk space usage to prevent server issues
- In the event of an accidental deletion or data loss, users must immediately notify the GGU Leadership Team to initiate the restoration process

Reporting and Compliance
- Report connection problems to the GGU Leadership Team
- Include error messages and connection details when seeking help
- Document any suspicious activity or unauthorized access attempts
- Golden Gamers United (GGU) reserves the right to monitor and audit user activities on its servers to ensure compliance with security policies

Conclusion
By following this guide and adhering to GGU's security policies, users can safely connect to their Control Center server(s) via SFTP and manage their server files effectively. Golden Gamers United (GGU) is committed to providing secure and reliable services for all users and partners.

This comprehensive guide covers all features and procedures for using the Global Moderation Review Hub. This guide is for Mod+ who need to manage bans, mutes, and web moderations across multiple game servers. The system supports Discord ID, Steam ID, TeamSpeak UUID, Minecraft UUID, Hytale UUID and IP-based punishments with full Forums integration.

This guide is continuously being updated as features and procedures change. Last updated: 01/31/26.

System Overview & Permissions

Permission Groups and Access Levels

Guest: View-only access to public ban information

Registered Users: Can post comments on bans for an appeal or add evidence

Moderators: Can add bans/mutes, requires Server Teams group for web moderations

Staff: Can add bans/mutes and approve appeals, requires Server Teams group

Managers: View-only without Server Teams, full access with Server Teams

Senior Managers: Full access to all features without team restrictions

Community Leaders: Full unrestricted access to all system features

Server Teams: Secondary group required for Mods/Staff/Managers to perform ban actions

Supported Games and Platforms

Supported Games:

1. Counter-Strike: Source
2. Counter-Strike: Global Offensive
3. Discord
4. Hytale
5. Team Fortress 2
6. Team Fortress 2 Classic
7. Left 4 Dead 2
8. Garry's Mod
9. Minecraft
10. TeamSpeak
11. Unturned
12. Assetto Corsa
13. Web Bans (Forum-based violations)

Player Identifier Types:

1. Steam ID: STEAM_0:X:XXXXXXX, [U:1:XXXXXXX], or SteamID64 format
2. TeamSpeak ID: UUID format (a1b2c3d4-e5f6-7890-abcd-ef1234567890)
3. Minecraft ID: Username or UUID format
4. IP Address: IPv4 format for network bans

Adding Bans and Mutes

Steam ID Based Punishments

Required Information:

1. Player's Steam ID (any format accepted)
2. Player's current name
3. Violation reason
4. Duration (30 seconds to permanent)
5. Server where violation occurred
6. Supporting evidence (demos, screenshots)

Procedure:

1. Navigate to "Add Ban" or "Add Mute" section
2. Select punishment type (Ban/Mute)
3. Choose Steam ID as identifier type
4. Enter Steam ID in any supported format
5. Fill in player name and reason
6. Set duration using presets or custom time
7. Select target server or "All Servers"
8. Upload evidence files (demos, screenshots)
9. Submit punishment for approval

Notes:

The system automatically converts between Steam ID formats and will attempt to link the punishment to the player's IPS forum account if they have linked their Steam profile.

TeamSpeak ID Based Punishments

Required Information:

1. Player's TeamSpeak UUID
2. Player's TeamSpeak nickname
3. Violation reason
4. Duration
5. Evidence (chat logs, recordings)

Procedure:

1. Select "TeamSpeak ID" as identifier type
2. Enter UUID in format: a1b2c3d4-e5f6-7890-abcd-ef1234567890
3. Complete remaining fields as with Steam ID punishments

Notes:

The system will attempt to match the UUID to forum accounts with linked TeamSpeak profiles.

Minecraft ID Based Punishments

Required Information:

1. Minecraft username or UUID
2. Violation details
3. Server information
4. Supporting evidence

Procedure:

1. Select "Minecraft ID" as identifier type
2. Enter username or UUID
3. Complete punishment details

Notes:

The system will attempt to match the UUID to forum accounts with linked Minecraft profiles.

Web-Based Punishments

Permission Requirements:

1. Mod+: Must have Server Teams Secondary group
2. Senior Managers+: No team restrictions

Procedure:

1. Select "Web Moderation"
2. Target player by Steam, Teamspeak or Minecraft ID/UUID
3. Specify platform-specific violation details
4. Upload evidence (screenshots, chat logs) in a new post on the ban

Duration Management

Available Duration Presets

1. 30 Seconds
2. 1 Minute
3. 5 Minutes
4. 10 Minutes
5. 30 Minutes
6. 1 Hour
7. 2 Hours
8. 3 Hours
9. 6 Hours
10. 12 Hours
11. 1 Day
12. 2 Days
13. 3 Days
14. 1 Week
15. 2 Weeks
16. 1 Month
17. 3 Months
18. 6 Months
19. 1 Year
20. Permanent

Custom Duration Input

Supported Units:

1. Seconds
2. Minutes
3. Hours
4. Days
5. Weeks
6. Months
7. Years

Usage: Enter a number and select the time unit from the dropdown menu

Evidence and File Management

Supported File Types

1. .dem files (Source Engine demos)
2. .jpg, .jpeg, .png, .gif, .webp (Image files)
3. .mp4 (Video files)

File Size Limit: 50MB per file

Evidence Requirements

Minimum Evidence Required:

1. For Cheating: Demo file showing cheat usage
2. For Chat Violations: Screenshots of chat messages
3. For Voice Violations: Video recordings
4. For Game Exploits: Demo or video showing the exploit

Best Practices:

1. Include player's Steam ID in screenshots
2. Show server information and timestamp
3. Capture before, during, and after the violation
4. Include any warnings given to the player

Approval and Management Procedures

Ban Approval Process

Who Can Approve:

1. Staff + with Server Teams
2. Senior Managers - No team restriction
3. Community Leaders - No team restriction

Approval Actions Available:

1. Approve: Approve the ban as submitted
2. Approve with Modifications: Change duration, reason, or scope
3. Deny: Reject the ban with reason

Approval Workflow:

1. Review submitted evidence thoroughly
2. Check player's previous ban history
3. Verify punishment fits the violation severity
4. Ensure proper evidence standards are met
5. Make approval decision with clear reasoning

Leadership Panel Access

Features Available:

1. Advanced search and filtering
2. Approval history tracking
3. System statistics and reporting

Post Management and Moderation

Comment System

Who Can Comment:

1. Registered users and above
2. Banned players (for appeals)
3. Staff members (for clarification)

Comment Features:

1. Rich text editor with formatting options
2. File attachment support
3. Automatic forum account linking
4. Role-based styling and badges

Post Hiding and Moderation

Who Can Hide Posts:

1. Staff+ with Server Teams group - Level 1 hiding, Only Staff+ can see these posts
2. Managers+ with Server Teams group - Level 2 hiding, Only Manager+ can see these posts

Reasons to Hide Posts:

1. Inappropriate content or language
2. Personal information exposure
3. Spam or irrelevant comments
4. Sensitive evidence that should be staff-only

Advanced Features

Ban Duration Countdown Timers

Features:

1. Live countdown for temporary bans
2. Visual indicators for ban status
3. Automatic status updates
4. Color-coded expiration warnings

Notification System

System Features:

1. Real-time notifications for ban/mute events
2. Automatic alerts for approval status changes
3. Integration with forum notification system

Notification Types:

1. New Ban/Mute Submissions: Alerts Staff+ when new punishments are submitted for approval
2. Approval Status Changes: Notifies submitters when bans/mutes are approved/denied

Notification Recipients:

1. Staff+: Get alerts for pending reviews, approvals and denials

Notification Settings:

1. Forum Notifications: Automatic IPS notification system integration
2. Email Alerts: Optional email notifications for critical events

Troubleshooting and Common Issues

File Upload Issues

Problem: File upload fails

Solutions:

1. Check file size (must be under 50MB)
2. Verify file type is supported
3. Try uploading one file at a time
4. Use a different file format if possible

Steam ID Format Issues

Problem: Steam ID not recognized

Solutions:

1. Try different Steam ID formats (STEAM_0:X:X, [U:1:X], or SteamID64)
2. Use a Steam ID converter tool
3. Copy the ID directly from the game console
4. Verify the ID belongs to the correct player

Best Practices and Guidelines

Evidence Collection

1. Always record demos for suspected cheating
2. Take screenshots of chat violations immediately
3. Include context before and after the violation
4. Document any warnings given to the player
5. Verify player identity before submitting punishment

Professional Communication

1. Use clear, professional language in ban reasons
2. Be objective and factual in comments
3. Avoid personal attacks or inflammatory language
4. Provide constructive feedback when denying appeals
5. Maintain confidentiality of sensitive information

System Integration Features

Invision Community Forum Integration

Automated Features:

1. User authentication through IPS login system
2. Automatic permission checking based on user groups
3. Role-based styling and access badges
4. Cross-platform account linking and identification
5. Integrated file upload system using IPS attachment handling

Multi-Server Network Support

Capabilities:

1. Network-wide ban synchronization
2. Server-specific punishment targeting
3. Real-time server status monitoring
4. Cross-game punishment tracking
5. Centralized moderation dashboard

For technical support or questions about this system, contact the Development Team or Senior Manager+. This guide covers the primary features and procedures - additional functionality may be available depending on your access level and system configuration.

System Version: Global Moderation Review Hub v2026.01 | Guide Version: 1.0